Adopted on July 1, 2013
- Intention. Philanthropy is based on voluntary action for the common good. The intent of this policy is to ensure protection of donors. Ecolibrium3 declares that all donors have the following rights:
- To be informed of the organization’s mission, of the way the organization intends to use donated resources, and of its capacity to use donations effectively for their intended purposes.
- To be informed of the identity of those serving on the organization’s governing board, and to expect the board to exercise prudent judgment in its stewardship responsibilities.
- To have access to the organization’s most recent audited financial statements.
- To be assured their gifts will be used for the purposes for which they were given.
- To receive appropriate acknowledgment and recognition.
- To be assured that information about their donations is handled with respect and with confidentiality to the extent provided by law.
- To expect that all relationships with individuals representing organizations of interest to the donor will be professional in nature.
- To be informed whether those seeking donations are volunteers, employees of the organization or hired solicitors.
- To have the opportunity for their names to be deleted from mailing lists that an organization may intend to share.
- To feel free to ask questions when making a donation and to receive prompt, truthful and forthright answers.
- Policy. Ecolibrium3 will use personal information collected from donors for the purposes of processing payments and communicating with donors about Ecolibrium3 as well as conducting the fundraising and other operations of Ecolibrium3. This information may include name, amount donated, address, telephone number, donor comments, e-mail address, and any other personal information provided to us (“Donor Data”). For donations by check, Donor Data also includes the data visible on the check.
- Online. As part of providing an online experience expected by donors, Ecolibrium3 may store various data that are collected as part of standard web operations (including things like user agent strings, ip addresses, referrer strings, and cookies). Ecolibrium3 may use this data for purposes described in this policy, including analytical needs and improved functionality of our website. Ecolibrium3 may make limited use of cookies, including third party cookies (such as cookies from payment processors), to track sessions, help store data, and fulfill the purposes set out in this policy. Donors may prevent or delete Ecolibrium3 cookies by adapting browser settings, although this will likely affect the functionality of the website.
- Payment Processors and Other Service Providers. Payment processors allow donors to give electronically using a payment services account, a credit card, or other payment method. These processors collect certain information from donors, and donors should consult processors’ privacy policies to determine their practices. To provide donors the best possible experience, we may work with service providers and may share Donor Data and other information with, or have it transmitted through, them. Such service providers include, for example, collocation facilities and bandwidth providers as well as organizations that help non-profit organizations with fundraising.
- Data Use. Donor Data may be used for these kinds of purposes:
- Distributing receipts and thanking donors for donations
- Informing donors about upcoming fundraising and other activities of Ecolibrium3
- Internal analysis, such as research and analytics
- Record keeping
- Reporting to applicable government agencies as required by law
- Surveys, metrics, and other analytical purposes
- Other purposes related to the fundraising operations
Unless otherwise stated, Ecolibrium3 will not publish, sell, trade, or rent Donor Data. Anonymized donor information may be used for promotional and fundraising activities. Comments that are provided by donors may be publicly published and may be used in promotional materials. Ecolibrium3 may use available information to supplement the Donor Data to improve the information we use to drive our fundraising efforts. We may allow donors the option to have their name publicly associated with their donation unless otherwise requested as part of the online donation process. We use data gathered for payment processors and other service providers only for the purposes described in this policy.
- Financial Information. It is Ecolibrium3’s internal policy to limit access to financial information to professional staff and volunteers who need to process that information for the purposes described above. Personal financial information is not sold to or traded with other parties. Ecolibrium3 may use partners to provide online payment processing services. Usually, the privacy policies of these organizations will be presented to the donor on their respective websites and typically also as part of your donation process. If donors pay by credit card, Ecolibrium3 will not store your credit card information, bank account numbers, or other financial account data sent directly to those processing services.
- Contact. The Donor Privacy Policy will be made available online or by request at the Ecolibrium3 office. Donors may contact the CEO about the status and correctness of their donor data if a question arises.
- Security. Ecolibrium3 is committed to protecting donor personal information from unauthorized access, alteration, disclosure, or destruction. Among other things, Ecolibrium3 undertakes a range of security practices, including measures to help secure web access to sensitive data and undertake efforts to address security vulnerabilities for various tools and databases.
- Other Disclosures. Ecolibrium3 may disclose information when required by law; when needed to protect organizational rights, privacy, safety, property, donors, or users; and when necessary to enforce our terms of service.
- Policy Changes. Ecolibrium3 may change the Donor Privacy Policy from time to time by action of the Board of Directors. Any and all changes will be reflected on the website and available for review. Substantive changes may also be announced through the standard mechanisms by which Ecolibrium3 communicates with our users and community. Donors are encouraged to periodically check the donor policy available online for any changes.
- Data Retention. Ecolibrium3 seeks to retain donor-related information only as needed to fulfill the purposes described in this policy unless a longer retention period is required by law or regulations. Ecolibrium3 will make reasonable efforts to delete information if requested by a donor, unless required to keep it.